Frequently asked questions

Standard orders are usually prepared and shipped within within 1 working day. Delivery time is calculated separately. For personalized creations, we coordinate the production timeline with you before starting the work.

We deliver in Lithuania and other European Union countries. You will see the available delivery methods and the final delivery price when placing your order before payment. More information can be found on the "Delivery" page.

In the order confirmation, you will find a link to the order status page. Once a tracking number is provided, you can view it on that page.

Yes. We carefully prepare every order and package it so that it is pleasant to give as a gift.

Yes. By choosing the "Personal Creation" service, the name and date of birth become the starting point for the bracelet idea. Specify the occasion and desired budget. Before you start creating, we will present the idea, suggested materials, and price so you can confirm them.

Of course. Fill out the personal consultation form and tell us who you are choosing, for what occasion, and what budget you have planned. We will suggest what might be suitable, without any obligation to buy. We usually answer within 1 working day.

You can return regular goods that meet the return conditions within 14 days from receipt. Contact us before sending the product back. Custom-made products are not refunded just by changing your mind. If you notice a defect, please write to us. Detailed terms can be found on the "Returns" page.

Protect jewelry from moisture, perfumes, cosmetics, and household chemicals. Store them separately, in soft bags, and clean gently with a dry cloth.

No. You can place an order without registering.

You will see the available payment methods at checkout. Payments are securely processed through Stripe. We do not receive or store your payment card number.