Customer information
Shipping
How we prepare your order, the delivery options available and where to ask about your parcel.
Preparing your order
We aim to dispatch your order as quickly as possible. Orders are usually prepared and dispatched within 1 working day of receipt.
Questions about dispatch or delivery? Contact us.
Delivery in Lithuania
Delivery is currently available only within Lithuania.
Delivery to your address in Lithuania costs 2.30 €. Delivery usually takes 1–3 working days after dispatch. Order preparation is described separately and does not include transit time.
Delivery to an Omniva parcel locker costs 2.30 €. Choose your locker when placing your order and collect your parcel at a convenient time. Delivery within Lithuania usually takes 1–3 working days after dispatch.
Delivery charges
Delivery is free for orders from 50.00 €. The final delivery charge, including applicable discounts, is shown before payment.
Tracking your parcel
When a tracking number is available, you can view it on your order-status page using the link in your order confirmation.